The holidays are an incredibly busy time for families and companies alike. Singular Sound is dedicated to fostering creativity and innovation for musicians all year, but sometimes that means taking a rest to recuperate our energy. With that in mind, Singular Sound will be offering a company-wide vacation (Dec. 24th through Jan. 2nd) to its employees as they spend time with their families and get a well deserved break from work.
However, we will still do everything in our power to make sure you feel cared for and heard during the holidays, and that begins with giving you clarity on what you can expect from us.
Singular Sound is a small company of dedicated musicians and professionals. That is what makes us so driven to create products and services that maximize your passion and creative potential. And it also means that our shipping times and response rates will slow down slightly as our employees enjoy the holidays.
All online orders placed between Dec. 23rd and Dec. 31st will ship after the new year. Responses to support queries may also be delayed over that time period, although we will do our best to answer each query in a timely manner.
Thank you for bearing with us during this period. We hope that wherever you are you are having a warm, wonderful holiday, and we wish you the best of luck in all your musical endeavors this new year.
Best wishes always,