Last Updated: April 5th, 2022
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return/refund. This policy is only valid for orders placed on singularsound.com, not third party retailers.
To start a return, you can contact us at email@example.com. We’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
International orders will not be refunded if the buyer refuses to pay VAT.